Critical notice: QuickBooks POS to be discontinued October 3, 2023

Thank you for being a valued Peak Advisers and QuickBooks Point of Sale customer.

Intuit introduced QuickBooks Desktop Point of Sale over 20 years ago to help retailers better manage their stores, and we're proud to have supported you. However, the platform on which the software is built is unique, requires complex maintenance, and makes introducing new features very difficult. 

Consequently, Intuit decided to discontinue QuickBooks Desktop Point of Sale 19.0 as of October 3, 2023. As a result, there will be no future versions of QuickBooks Desktop Point of Sale software.

Intuit and Peak Advisers are working with Shopify to provide an optional POS solution for your business (see details below). Peak Advisers is also working with Lightspeed as a provider of POS for QuickBooks Online users.

What is changing?

In addition to the QuickBooks Desktop Point of Sale software being discontinued, the following connected services will also be turned off on October 3, 2023:

  • QuickBooks Point of Sale Payments

  • QuickBooks Point of Sale Gift Card Service

  • Mobile Sync

  • Store Exchange

  • E-commerce integration with Webgility

  • Support Plans, including Live Support (phone, email, chat)

  • Vendor Lookup Service

You can continue to use QuickBooks Desktop Point of Sale 19.0 without these services after October 3, 2023, but we will no longer provide support, including critical security patches, to help protect your information from cyberattacks and data theft.

What's Next?

Intuit and Peak Advisers are working with Shopify to offer a Point of Sale option that integrates with QuickBooks Desktop Financial Software.

An early release of the QuickBooks Desktop Financial Software integration with Shopify's POS solution is now available.(2) 

Shopify's Point of Sale and Payments solution allows you to manage both in-store and online sales in one place with features including:

  • Remote access

  • Enhanced reporting

  • A modern user interface

  • Multi-channel selling 

Shopify will provide QuickBooks Point of Sale customers who choose to make the transition with a free migration tool, premium onboarding, free 24/7 support, and exclusive software and hardware discounts.

While Shopify offers a customized Point of Sale solution that integrates with QuickBooks Desktop and has features that you currently do not have in QB POS, you can choose any POS system. 

If you are a QBO user, then you should consider LightSpeed POS. LightSpeed provides all the features in Shopify and integrates with QuickBooks Online.  

Peak Advisers has partnered with both Shopify and Lightspeed. We can help you get either one of these POS systems. Please give us a call at (303) 801-4772 or send us an email. 

Please contact us for questions or to discuss your options.

We thank you for being a customer of Peak Advisers and QuickBooks Point of Sale.

(1) For more information visit the Intuit customer FAQs page here.

(2) Additional fees and terms of service apply; please visit Shopify for details.